Agency Divisions

 

 

 

Inmate Services Unit

Santa Rita Jail (925) 551-6591
Monday through Friday  8:00am to 4:00pm

Glenn E. Dyer Detention Facility (510) 268-7811
Monday through Friday from 7:00am to 3:00pm

 Funding | Support | Education | Services | Recreation
 Legal Assistance Program | County Library Service
 Chaplain Service | Interviews/Appointments/Phone Calls

Functions of the Inmate Services Section

  • To fulfill the mandates of Cal. Administrative Code, Title-15.
  • To fulfill the mandates of Cal. Penal Code 4025.
  • To provide positive interventions in an attempt to reduce recidivism.

How Inmate Services is Funded  [ Back to Top ]

Through the Inmate Welfare Fund.

  • Telephone commissions
  • Commissions from commissary sales
  • State department of education
  • Nonprofit community based organizations
  • Grants

Support  [ Back to Top ]

Inmate Program Areas:

  • Educational
  • Recreational
  • Job Skills training
  • Chaplaincy
  • Emergency release:
      Temporary release from custody to attend family funerals or visit terminally ill family members
  • Legal Assistance Program

Education  [ Back to Top ]

A.B.E. (Adult Basic Education)  Santa Rita Jail - Only

  • Teaches skills for those working towards receiving the G.E.D.

Anger Management

  • Intervention techniques are taught through counseling, recognizing and controlling anger, communication techniques, stress reduction, changing behavior patterns, and follow-up upon release.

COMPUTER Minimum Security and CDC State Inmates

  • Beginning word processing and keyboarding. Basic tools designed to enhance job skills.

D.A.D.S. Dads Acquiring & Developing Skills (Minimum Security)

  • A special program designed to help single and married men to think differently about their roles as fathers and become more involved with their children. Custodial and non-custodial men with children under 18 may apply.

D.E.U.C.E. (Deciding, Educating, Understanding, Counseling and Evaluation)

  • D.E.U.C.E. is a substance abuse program, which address addictive behaviors and lifestyles. This 60 day course offers counseling, pharmacology and relapse prevention through personal development.

E.S.L. (English as a Second Language)  Santa Rita Jail - Only

  • Designed to improve English language conversation, and writing skills for foreign language speakers.

G.E.D. (General Equivalency Diploma)

  • For the student who needs his or her high school diploma, testing administered monthly through Amador Adult Education.

Independent Study  Santa Rita Jail - Only

  • Independent Study is for students wishing to earn high school credits, or improve the skills necessary to pass their G.E.D. test.

Literacy  Santa Rita Jail - Only

  • This is a one-on-one tutorial program sponsored by the Alameda County Library for those students who need to improve their reading and writing skills.

MOMS (Maximizing Opportunities for Mothers to Succeed)  Santa Rita Jail - Only

  • Works to promote healthy parenting and reduced recidivism for incarcerated mothers.
  • Works to reunite families.
  • Case Manager assigned to assist mothers to transition from a custodial setting to the community.
  • Housing opportunity available for women who have successfully completed the program.

R.O.P. (Regional Occupational Programs)  Santa Rita Jail - Only

  • Basic Computer Skills Course
  • Food Service (male and female)
  • Bakery (male and female)
  • Cosmetology (female)
  • Barbering (male)

    • The above programs (4) will teach the skills necessary to earn a certificate in Food Services, Cosmetology, or Barbering.
  • Employability

    • This program teaches the necessary skills to prepare a resume and develope interviewing skills with the ultimate goal of job placement.

T.A.L.K. (Teaching and Loving Kids)  Santa Rita Jail - Only

  • T.A.L.K. teaches positive parenting through self-esteem, basic child development, and child bonding. Contact visits are offered after four consecutive classes.

Services Available  [ Back to Top ]

  • N.A. (Narcotics Anonymous - male & female)
  • A.A. (Alcoholics Anonymous - male & female)
  • E.O.R.C. (East Oakland Recovery Center)

    • Offers drug program placement after incarceration.
  • Delancey Street
      Post incarceration drug program
  • New Bridge
    • Post incarceration drug program.
  • Alameda County Literacy and Tutoring Program.

Recreation  [ Back to Top ]

Special programs and group activities for the inmates.

  • Music programs
  • Motivational speakers
  • Sport activities

  Santa Rita Jail

Glenn Dyer Jail

Minimum yard activities.
  • Softball
  • Basketball
  • Handball
  • Volleyball
  • Par course

Maximum quasi yard

  • Basketball
  • Handball
  • Exercise bar
Recreational Yard
  • Handball
  • Basketball
  • Volleyball

 

Daily newspaper delivery (excludes Sundays and Holidays)

CCTV - Twenty-Six channels

  • Channel-02... Fox
  • Channel-03... In House Educational Channel
  • Channel-04... NBC
  • Channel-05... CBS
  • Channel-06... ESPN 1
  • Channel-07... ABC
  • Channel-08... ESPN Classic
  • Channel-09... KQED
  • Channel-10 ... In-House Video Channel (Law library information, health information, Sunday morning chapel and Inmate Orientation).
  • Channel-11... Arts and Entertainment
  • Channel-12... Discovery Channel
  • Channel-13... The Learning Channel
  • Channel-14... American Movie Classics
  • Channel-15... The Bible Network
  • Channel-16... History
  • Channel-17... Turner Classic Movies
  • Channel-18... ABC Family
  • Channel-19... Animal Planet
  • Channel-20... Health Network
  • Channel-21... CNN Financial News/International News
  • Channel-22.. (None)
  • Channel-23... ESPN News
  • Channel-24... ESPN 2
  • Channel-25... Eternal Network
  • Channel-26... Classic Arts Channel
  • Channel-27... Inspirational Network
  • Special Events (Olympics, Superbowl, etc., viewing permitted with watch commander approval)

Legal Assistance Program  [ Back to Top ]

  • Available to all inmates.
  • Assistance with legal question.
  • Fill out a Legal Assistance request form.
  • Reply within seven (7) days.

Alameda County Library Service 

  • "Starts with a Story" 
    “Start With a Story”, a project of the Alameda County Library, delivers story times, free books, and family literacy activities to children, ages 1-16 years old, who visit at the Santa Rita Jail in Dublin, and at the Glenn Dyer Jail in downtown Oakland.

Every third week to all housing units.

  • Paperbacks
  • Magazines
  • Periodicals

Chaplain Services  [ Back to Top ]

  • Chaplains/lay ministries available for counseling.
  • Services held daily throughout the week.
  • Consultation and special services
  • Inmates contact Chaplains through message request
  • Emergency inmate contact through the Inmate Services Administrative Office, (925) 551-6591 (death notifications or family emergency).

Interviews/Appointments/Phone Calls  [ Back to Top ]

Inmate Services Office sets up interviews and appointments

  • Notary
  • Selected CBO (Community Based Organizations)
  • Outside drug programs

Inmate Telephone System

The inmate telephone services are provided by Global Tel*Link.
  • Customers may set up an ADVANCEPAY® account by using a Visa or MasterCard, in the amount of $25 or $50. A fee will apply.

    To establish a prepaid collect account:

    • Please call the Global Tel*Link ADVANCEPAY® Interactive Voice Response system at: (800) 483-8314.
      • To establish a new prepaid account.
      • To check your account balance.
      • To make a credit card payment on a prepaid account.
      • For payment instructions via a wire transfer, or for mailing a money order.
    • Or go online to: www.gtl.net and click on the “TOUCHPAY Payment Systems” link.


  • For other questions, to speak with a customer service representative, or to request a refund, please call Global Tel*Link ADVANCEPAY® Service Department at: (866) 230-7761. Please note: Refunds must be requested within 90 days of the account’s last use. An administrative fee of $5.00 will be deducted from the remaining balance before refund. Accounts that remain inactive for over 90 days will be automatically dissolved.


  • Fees vary based on the destination of the called party and the time of day. Please contact Global Tel*Link for more information.

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This page last updated: April 12, 2011

 

 
 

 

   

 
         

Copyright © 2007. Alameda County Sheriff's Office. All rights reserved.