Santa Rita Jail
5325 Broder Blvd.
Dublin, CA 94568
(925) 551-6500

Santa Rita Jail Visiting

Visiting Procedure

ALL VISITING IS BY APPOINTMENT ONLY. Visitors may schedule an appointment up to three (3) days in advance by internet 24 hours a day. No same day appointments will be given. All disabled visitors will be afforded the same visiting privileges as non-disabled visitors. Visiting rooms are equipped and made available to accommodate visitors with disabilities. The Alameda County Sheriff's Office will make every effort to provide reasonable accommodations while you are visiting at Santa Rita Jail. If you find you need assistance while visiting, please alert a deputy. Visitors with special needs, including those who require assistance navigating the main ramp to the entrance, should make their requests as early as possible to ensure the appropriate assistance can be provided. These requests can be made by calling the Santa Rita Jail lobby line at 925-551-6500.

The Sheriff's Internet site may be found at http://www.alamedacountysheriff.org. Click the "On-line Visiting Reservations" button to register and schedule an appointment. If you forget your Username/Password, go to "Help and Support" to get instructions on how to retrieve that information.

WARNING: The submission of any false information to obtain this Visiting Reservation, including but not limited to the use of fraudulent credentials to establish personal identification, will subject the person making the reservation and/or a visitor associated with the registration to permanent revocation of visiting privileges!

• Visitor's name
• Visitor's address (Post Office boxes are not acceptable)
• Telephone Number
• Visitor's date of birth
• Visitor's driver's license number
• Email address

• Inmate's name
• Inmate's PFN
• Inmate's date of birth

The lobby will be staffed with deputies and two metal detectors. When the visiting group number is called, visitors will line up in front of the Lobby metal detector and present his/her identification to the deputy. Acceptable identification is:

• Valid driver's license
• California identification card
• State identification card
• Passport
• Matriculate Consulate card
• Other official identification, depicting photograph, physical characteristics, and signature issued by a governmental body.

Once the visitor clears the metal detector, visitors will proceed directly to the inmate's housing unit visiting control booth.

• Visitors shall follow all staff instructions.
• At the end of the allotted time, visitors are expected to exit the visiting area without delay.

VIDEO VISITING

PLEASE BE AWARE, ALL VISITING RULES AND REGULATIONS APPLY TO BOTH IN PERSON AND VIDEO VISITS.

Video Visiting is available for use from home on compatible electronic devices and through the Santa Rita Jail lobby kiosks. Visitors may schedule a video visit appointment by internet 24 hours a day. Video visitation is a service provided by GTL and therefore not guaranteed by the Alameda County Sheriff’s Office. For any customer service needs or technical support, please contact GTL at 1-855-208-7349.

Visiting Rules and Regulations
Any violation of the visiting rules and regulations by a visitor or inmate may result in the end of the visit, and the visitor will be required to leave the facility. If the visitor engages in unlawful conduct, he/she is subject to arrest. Violation of the rules and regulations or infractions of the law may result in the visitor having privileges suspended or permanently revoked.

1. Any person who has been confined in the Alameda County Jail System within the last six (6) months cannot visit an inmate without prior written or verbal authorization from the Commanding Officer or his/her designee.
2. Any visitor having been previously convicted of a felony and confined in a State Prison in California will not be allowed to visit without written permission from the Commanding Officer.
3. Any visitor having previously been convicted of a felony or a misdemeanor and who are currently on County Probation will not be allowed to visit without written permission from the Commanding Officer.
4. Bringing firearms, explosives, alcoholic beverages, narcotics, or any controlled substance, including marijuana, into the facility is a crime, and the visitor will be subject to arrest.
5. Any visitor who routinely cancels scheduled visits may have their visiting privileges suspended and or revoked.
6. Any visitor under the influence of alcohol or drugs will not be allowed to visit and may be subject to arrest.
7. Visitors are not allowed to carry laptop computers, cell phones, cameras, tape recorders, purses, bags, briefcases, cell phones, baby strollers/carriers or any other items into the visiting areas. Personal items should be left at home or locked in the visitor's vehicle. Items may also be locked in the public lockers located in the lobby area. Items not reclaimed by visitors at the conclusion of visiting will be removed and disposed of. The Alameda County Sheriff's Office is not responsible for lost, stolen, or removed items.
8. Visitors and their possessions and their vehicles, when parked on jail facility grounds, are subject to search by Sheriff's Office personnel. Entering the facility is consent to search.
9. Smoking is prohibited in the building, on the ramps, and within 20 feet of entrances, pursuant to County Ordinance.
10. No food or drink is permitted in the visiting areas. Visitors will be allowed to bring one(1) diaper and one(1) baby bottle into the visiting area.
11. Visitors are required to proceed directly to their respective visiting areas and to remain there until their visit is completed. Upon completion of the visit, the visitors must return to the lobby area.
12. Visitors found in an area other than the one they have been scheduled, will have their visiting privileges revoked and be required to leave the facility.
13. There will be no physical contact between inmates and visitors.
14. Visitors and inmates are to refrain from loud talking and disrespectful behavior. Visitors with disruptive children may have their visit terminated.
15. Visits will be 30 minutes in duration. When a deputy or technician announces the visit is over, the visit will end immediately.
16. An inmate may refuse to see any visitor.
17. Visitors are not allowed to loiter in or about vehicles parked at Santa Rita Jail. This rule does not apply to handicapped persons' parking spaces when the vehicle has the proper license plates and/or disabled persons' plaque displayed.
18. Inmates are restricted to one visit per day.
19. Visitor suspensions will be input into the visiting database by the Commanding Officer's administrative staff.

Visitor Apparel
Visitors are expected to dress to meet the constraints of the institutional setting. Attire should be conservative and not revealing. Lobby staff has final determination of clothing dress standards.

• Visitors shall be fully clothed;
• Visitors shall wear shoes or sandals;
• Visitors will not be permitted to remove clothing items such as sweaters, jackets, etc. which would violate the dress code standards.

The Following Types of Clothing/Items are Prohibited

• Excessive jewelry - If visitors have problems being cleared through the metal detector, after three (3) attempts, they will move to the end of the line and try clearance again.
• Articles of clothing that could be deemed "gang" colors, such as hats, belts, bandanas, shoes, sportswear, etc.
• Attire displaying obscene offensive language or drawings.
• Display of tattoos or other body art that is gang or hate related.
• Sleeveless, strapless, halter, spaghetti straps, swim suits, or bare midriff clothing.
• Shorts or skirts exposing more than mid-thigh (includes slits in the garments)
• Undergarments must not be visible.
• No sheer or "see-through" clothing.
• Pajamas (top and/or bottom)
• Clothing with non-removable metal buckles.
• Bib-overalls of any kind with metal
• Steel toed boots/shoes.

SRJ Visiting Schedule

INMATE SERVICES - Wedding Ceremony Information

1. There shall be NO PHYSICAL CONTACT between the inmate and anyone else in the wedding party. The service will be in a non-contact visiting booth.
2. There shall be NO EXCHANGE OF WEDDING RINGS or other items of personal property between the inmate and spouse or anyone else in the wedding party.
3. NO VIDEO OR STILL PHOTOGRAPHY will be permitted in the facility.
4. All guests and participants shall provide a valid Drivers License, valid California Identification card, or valid passport per standard visiting procedures.
5. All wedding guests and participants will be subject to search.
6. Any refusal or lack of cooperation with Sheriff’s staff by a wedding guest or participant will result in exclusion for the ceremony.
7. The Sheriff’s Office reserves the right to cancel any wedding ceremony if it is determined that there may be a security risk or if ANY of the above listed procedures are not followed.